Privacy Policy

Filing cabinets

This is the Privacy and Data Protection policy for Malvern Hills Acupuncture. It sets out how we record and use individuals’ data. The Data Controller (registered with ICO, ZA171936) is Dee Tomlin, to whom you can write at 10, Belvoir Bank, Malvern WR14 4LY.

Patient Information: Some information about patients is essential to the delivery of our products and services. Paper records of your medical conditions and treatments are kept in a secure location and are (in accordance with BAcC policy) retained for seven years after your last treatment.

Your name and contact information are stored in an electronic appointments system, which we use to send appointment reminders. You can choose whether to receive these by email, SMS, or both.

Marketing Information: We maintain an email list which is used for occasional promotions of news or special offers. Every email sent has an “unsubscribe” link, or you can ask to be removed from the list at any time.

Sharing Information: We will never share any of your information with anyone else unless we have your express permission.

Accessing Information: You may request a copy of any information we hold about you. There will be a charge for providing this.

Our website ( doesn’t use cookies or store any individual’s information. If you submit an enquiry using the contact form it will send an email to us.

Updates: This policy was last revised on May 11, 2018. It may be updated from time to time.

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